Welcome to Excellence is the the leading provider of customer service skills training in the UK. Our range of training courses are all employer-led and constantly updated to keep up with regular industry changes. Welcome to Excellence training courses aren’t just for hospitality and tourism, but would also benefit other industries who want to improve their customer service provisions.
Why do you need customer service training?
In today’s competitive markets, customer service determines the winners and losers.
As the leading deliverer of customer service training in the tourism, leisure and hospitality sectors, Welcome to Excellence is also now seen as the way forward by retail businesses, transport providers, local authorities, universities and many other organisations for which quality customer service is critical.
Long term benefits to your business
Here are some of the many proven benefits of putting Welcome to Excellence customer service training at the heart of your organisation.
- Set yourself apart from the competition
- Radically improve the customer’s experience
- Gain repeat business, up-selling and cross-selling
- Build strong and lasting relationships with customers
- Turn around difficult situations so even negatives become positives
£90 + VAT per person – 10.00am to 4.30pm
- Wednesday 6th February – Minehead (£15+VAT per person funded for West Somerset businesses only)