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The ONE Brexit article you really should read…

I have a nagging feeling that 300 years from now, when we’re all dust, historians will look back at 2019/20/21 and label them as ‘the angry years’. There’s a whole lot of puce people shouting at the news. If you want Brexit you’re angry. If you don’t want Brexit you’re angry. [...]

2019-10-30T14:50:40+00:00October 30th, 2019|Latest News|

Excellent Customer Service Training Is The Key To Success!

EXCELLENT CUSTOMER SERVICE TRAINING IS THE KEY TO SUCCESS! This year, Brunel’s SS Great Britain in Bristol were presented with the prestigious Portimão Museum Prize and hailed as Europe’s most welcoming museum by the European Museum Forum. Liam Tolhurst, Head of Visitor Experience at the SS Great Britain Trust, credits investment [...]

2019-09-11T14:43:26+00:00August 13th, 2019|Latest News|

‘Welcome to Excellence’ celebrates 400,000 participants on its customer service training courses

Welcome to Excellence, the leading deliverer of customer service training in the tourism, leisure and hospitality sectors, is celebrating 400,000 course participants. Fuelled by their success in the tourism industry, Welcome to Excellence has extended their reach of customer service training beyond tourism, leisure and hospitality and now also provides training [...]

2019-05-09T15:06:21+00:00May 9th, 2019|Latest News|