Why Customer Service Can Make or Break a Company

AVERAGE customer service vs GREAT customer service Try thinking back to the last time you enjoyed a great customer service experience – what made it special?  Was it the way someone dealt with your complaint, processed an order or did something totally awesome to make your day? Now think also about [...]

2018-10-30T15:34:55+00:00November 15th, 2018|Courses|

Welcoming All Customers – A Training Course by Welcome to Excellence

This brand new one day course from Welcome to Excellence will allow you and your staff a session jam packed with practical advice allowing your business to attract and delight all your customers. The accessibility market is worth well over £12billion to the UK holidays and leisure market so it’s more [...]

2018-10-24T10:29:31+00:00October 18th, 2018|Courses|