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Why Customer Service Can Make or Break a Company

2018-10-30T15:34:55+00:00November 15th, 2018|Courses|

AVERAGE customer service vs GREAT customer service Try thinking back to the last time you enjoyed a great customer service experience – what made it special?  Was it the way someone dealt with your complaint, processed an order or did something totally awesome to make your day? Now think also about [...]

Best Ways to Motivate and Lead a Team

2018-10-27T12:45:07+00:00October 27th, 2018|Helpful Tips|

Have you ever considered becoming a great leader, someone who can motivate, inspire and get the best from your team? Well now you can by taking one of our Welcome to Excellence Customer Training Courses. Some people are natural born leaders, however, anyone with a passionate drive to learn and develop [...]

Welcoming All Customers – A Training Course by Welcome to Excellence

2018-10-24T10:29:31+00:00October 18th, 2018|Courses|

This brand new one day course from Welcome to Excellence will allow you and your staff a session jam packed with practical advice allowing your business to attract and delight all your customers. The accessibility market is worth well over £12billion to the UK holidays and leisure market so it’s more [...]