A little bit about us
Training can make a real difference in raising levels of service, improving customer retention and getting the edge over your competitors.
With considerable experience of delivering high quality training, Purple Cloud Consultancy offers a range of fun, innovative and inspirational training workshops.
What we do
As the South West delivery partner for the highly successful Welcome to Excellence programme we offer a range of flexible customer service workshops that can be tailored to any business, destination or sector
Providing the biggest opportunity for personal development in the South West through the ‘Art of Being Brilliant’ seminars, we offer the opportunity to boost happiness, performance and business by creating a positive environment
Working with some of the South West’s top trainers we are able to offer a range of bespoke courses covering topics such as Leadership & Management, Team Building, Communication, Performance Management and Business and Personal Skills Development
Offering a range of customer research packages to provide valuable insight into how to manage customer expectations, through the use of mystery shopping, staff surveys and customer feedback
How we do it
- Through open courses for small groups
- In-house courses tailored to your business
- Training your people to deliver within your business
Who we work with
- High quality, well qualified trainers
- Like minded, passionate local delivery partners
- The South West Tourism Alliance – we are the official training delivery partner!
- South West Tourism Awards – we sponsor Tourism awards for Bristol, Bath and Somerset, Cornwall, Devon, Dorset and the South West